The success of Supernatural was largely built on its collaborations. The single "Smooth," featuring Rob Thomas, became a global phenomenon, topping the Billboard Hot 100 charts for 12 weeks. It was followed by "Maria Maria," which also reached number one in the United States for 10 weeks. The album became Santana's best-selling to date, surpassing 30 million copies worldwide and solidifying its place as one of the most successful albums of all time.
The impact of Supernatural extended to awards. At the 2000 Grammy Awards ceremony, the album took home nine accolades, including Album of the Year and Best Rock Album. "Smooth" was recognized as Song of the Year. Additionally, Santana garnered three Latin Grammy Awards, including Record of the Year. In 2025, the album was inducted into the Grammy Hall of Fame. This work, recorded between 1997 and 1999 in studios such as Fantasy in Berkeley, California, and The Hit Factory in New York, featured production by Carlos Santana, Clive Davis, and others like Jerry 'Wonder' Duplessis and The Dust Brothers, among others.